Support

Need help with Cache? Email support@cachehabits.com and we'll get back to you. If something isn't working, tell us your iPhone model and iOS version.

Restore Premium on a new phone

If you reinstall Cache or use a new device, tap Restore on the purchase screen to get Premium back. In Cache, open Settings, tap Upgrade to Premium, then tap Restore. Use the same Apple Account you bought Premium with.

Cancel a subscription

Cancel anytime in your device's Settings under your Apple Account > Subscriptions. You keep Premium until the end of the period you paid for. Deleting the app doesn't cancel a subscription. Lifetime never renews, so there's nothing to cancel.

Refunds are handled by Apple under its policies. You can request one at reportaproblem.apple.com.

How iCloud sync works

Cache doesn't need an account. If you're signed in to iCloud, Cache keeps your data in sync across your devices using your own private iCloud storage. Apple stores this data in your iCloud account under Apple's privacy policy, and we can't see or access it. If you're not signed in to iCloud, or turn iCloud off for Cache, your data stays only on that device.

Delete all your data

To erase one habit's check-off history, streak and belt progress, use Reset Progress on that habit. The change also syncs to iCloud and your other devices.

To delete all of your Cache data permanently:

  1. On your iPhone, open Settings → [your name] → iCloud → Manage Account Storage (or Storage) → Cache → Delete Data from iCloud.
  2. Delete the app: press and hold the Cache icon, then tap Remove App → Delete App.
  3. Delete the app on any other device signed in to the same Apple Account.

We don't have a copy of your data to delete. Your purchase records stay with Apple, so you can still restore Premium later.